Questions About Real Estate Photography
How Long Does It Take To Get My Images?
Images are delivered with in 24 hours* of the photographer completing the shoot. Sometimes they are delivered sooner.
Can You Upload My Images To MLS?
Yes we are able to upload your images to MLS. All you need to do is provide us with admin access. This is done by filling out the form and sending it to ARMLS. Once we receive the log in information we will upload all of your shoots to your listings at no additional charge. Click here to download the form.
How Do I Access My Images
- Visit http://lmp360media.com/portal/login-page/
- Enter your username (this is your email address) and password.
- Click On Your Image Gallery
- Click on the Album you want to download
- Click on Download All Images.
Real Estate Teams and Brokerage Photography Accounts
We do offer accounts for teams and brokerages. These accounts can be set up in different ways based on the amount of listings. These accounts are completely customizable to meet the demands and workflow of your real estate team or office. Contact Us for additional details. By using a brokerage or team photography account all of your listings and marketing will have a consistent look to it.
Virtual Tour Questions
Can I Add Additional Images To My Virtual Tour?
We do not add additional images to the virtual tours that are not taken by our photographers. We do this because the images have to be of certain quality. If the images are not post processed correctly than the images appear pixelated and distorted in the tour. If there is something that you want to make sure is included in the tour just let us know when you are booking your appointment and the photographer will make sure that take a picture of it. The benefit of this is that you have a high quality, consistent marketing piece for your real estate listing.
Virtual Tour Traffic Reports
Virtual Tour Traffic reports are provided weekly and provide you with a lot of information. The following are some of the stats provided.
- Direct Views - Views that occurred from the direct link to the tour
- Referral Views - Views that occurred from the referral of another site
- Each Image and how many times it was viewed
- How many times the virtual tour was viewed on a mobile device
Branded Virtual Tour Link
Branded Virtual Tour Link:The Branded Virtual Tour Link is the link you want to use on any site that you wish to show your information and the property. This link is also suggested to use on any social media sites. We can customize the branded virtual tours to match your website and marketing.
Non Branded Virtual Tour Link For MLS:
Non Branded Virtual Tour Link (For MLS):This is the link that you use in MLS. It has no agent branding on it, and has separate tracking info on your weekly report.
Graphic Intensive Flyer:
Graphic Intensive Flyer:The graphic intensive flyer includes a background image and can be customized for an additional free of $25. This flyer uses more ink when you are printing, we also offer a ink friendly flyer as well.
Ink Friendly Flyer:
Ink Friendly Flyer:The ink friendly flyer is the same layout as the graphic intensive flyer, however the background image does not print. This gives the flyer a white background and uses less ink as the graphic intensive flyer.
TinyTurls – Short Tour Link
TinyTurls - Short Tour Link:This is a shortened link of the branded virtual tour link. This is typically used in magazines, newspapers, etc., so that potential buyers don't have to type a long web address in to see the property.
Virtual Tour GalleryThis is a link to a page that shows every property that LMP 360 Media has done a virtual tour for you on. You can use this link to put on your website to show your current listings. This page gets automatically updated every time a new virtual tour is completed and sent to you. Your logo and contact info also displays on this page, along with a map that shows a pinpoint of each property.
Individual Download Link
Individual Download Link:This link opens a page that displays all of the images in your virtual tour. You can go to this page to download one specific image instead of downloading all of the images to get just one.
Download Your Tour Video File
Download Your Tour Video File:This link will download a branded video file of the images in your virtual tour. You can then take this file and upload it to any site that hosts video such as YouTube.
Download Your Interactive Virtual Tour
Download Your Interactive Virtual Tour:This link will download a .zip file to your computer. Once extracted you can then play your virtual tour on the computer. With this format you do not need to have an internet connection to view the tour.
Download Your High Resolution Images
Download Your High Resolution Images:This link will download a .zip file that contains all of the images in your virtual tour. Download this file to get the images to upload into MLS. You will have to extract the images from the .zip file before you can upload them to MLS.
Rename Your Images
Click here for directions on how to rename the images in your virtual tour.
Image Delivery System Status
Emergency Maintenance March 4 2015
The majority of Cloud Providers across the world will be conducting maintenance for a security related issue. In order to implement the patch, our 3rd party data center providers will be rebooting. For more information about providers responding to the situation please visit this article: https://gigaom.com/2015/02/27/xen-security-issue-prompts-amazon-rackspace-cloud-reboots/ Our 3rd party data center providers have informed us that they will be conducting a maintenance across their environment on March 4, 2015 for 24 hours. We believe that the maintenance may result in a brief interruption of service to our site during a server reboot. We are contacting customers immediately to let them know of this emergency maintenance. This maintenance window spans the entire 24 hours and the reboot could happen at any time during the maintenance window. We expect a brief period of downtime while the providers implement the patch. Should you not be able to log in we ask that you allow sometime before attempting to log in again. Outside of the brief downtime, there should be no impact to our site. We will be monitoring the situation closely. Any updates on this maintenance will be posted to our status page at http://http://lmp360media.com/common-questions-support-real-estate-photography-virtual-tours-arizona/ At LMP 360 Media we take the security of our site seriously. Thank you for the opportunity to support your business. -LMP 360 Media Team